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Salesforce Marketing Cloud

Marketing Automation Systems

Marketing Automation Systems captures a workstream where front-end, CRM, data, and campaigns meet: HTML email, CloudPages, forms, segmentations, Data Extensions, AMPscript, journeys, and QA for brands with real activation needs.

Abstract automation system with audiences, emails, journeys, and connected data.

Year

2024-2026

Duration

Ongoing

Budget range

Enterprise collaboration

Service

Enterprise marketing automation

Case notes

What had to be solved and how it was shaped.

Challenge

In marketing automation the margin for error is small: an asset must render well in complex email clients, use the right data, respect markets, languages, and audiences, and remain maintainable by campaign teams.

Solution

I built and adapted emails, landing pages, CloudPages, AMP/HTML components, forms, and flows connected with Salesforce Marketing Cloud, with attention to naming, modularity, data, QA, and reuse.

Outcome

Campaign assets that are more organized, reusable, measurable, and connected to real customer data, ready for enterprise marketing teams.

Results

  • Reusable campaign assets for markets, audiences, and variants
  • Better connection between Data Extensions, forms, CloudPages, and journeys
  • Implementations designed for marketing, QA, and enterprise activation teams

Scope

HTML EmailCloudPagesJourneysData ExtensionsQA

Technology

A stack chosen for the job, not for decoration.

Salesforce Marketing CloudJourney BuilderCloudPagesAMPscriptSSJSHTML EmailData ExtensionsAudience SegmentationEmail QAResponsive EmailCSV ImportsAMP ComponentsLanding PagesFormsCampaign Operations

Capability map

Every layer that makes this project substantial.

Salesforce Marketing Cloud

The work starts from understanding SFMC as an activation environment, not just a sending tool.

  • Campaign, asset, Data Extension, and journey structure
  • Implementation compatible with enterprise team workflows
  • Careful naming, markets, audiences, and reuse

Responsive HTML email

Emails are built with the real constraints of the channel, where modern CSS does not always work.

  • Markup compatible with demanding email clients
  • Tables, inline styles, and fallbacks where needed
  • Adaptation for desktop, mobile, and different email providers

Multi-market campaigns

The work includes variants by market, language, audience, and communication type.

  • Assets for markets such as ES, GR, FI, SE, CH, BR, or UK depending on campaign
  • CSV management by audience, segment, and variant
  • Organization of assets for commercial, employee, friends-and-family, or newsletter campaigns

CloudPages and landings

CloudPages connect public experience, forms, and data inside the SFMC ecosystem.

  • Landing pages for acquisition, surveys, polls, and campaign experiences
  • Reusable components for header, footer, ribbons, and visual blocks
  • Integration with data and personalization logic

AMPscript and SSJS

Campaign personalization and logic require working close to the SFMC technical layer.

  • AMPscript for data, personalization, and dynamic content
  • SSJS where additional CloudPages logic is needed
  • Separation between markup, data, and rules to improve maintenance

Data Extensions and audiences

Data quality determines whether a campaign works or becomes an operational risk.

  • CSV preparation and review for imports
  • Work with segments, variants, and specific audiences
  • Relationship between forms, responses, and Data Extensions

Journeys and activation

Assets are treated as part of user flows, not isolated files.

  • Assets prepared to enter journeys and automations
  • Connections between email, landing, form, and follow-up
  • Attention to states, responses, and experience continuity

QA and delivery

In email and SFMC, publishing without enough QA can be expensive.

  • Visual and functional review before activation
  • Control of links, images, variants, data, and copy
  • Packaged assets prepared for delivery and upload

Reusable systems

Campaign repetition becomes an advantage when it is designed with modularity.

  • Reusable HTML/AMP components
  • Folder and naming structures to find assets quickly
  • Base to accelerate future campaigns without lowering quality

Bridge between marketing and technology

The value is translating campaign needs into technical assets the business can use.

  • Reading briefs, assets, markets, and constraints
  • Technical execution with brand sensitivity
  • Work prepared for marketing, CRM, data, and QA teams

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